Kaiser Nurses in the East Bay to Hold Picket

The nurses say under-staffing in emergency care is endangering and 'short-changing' patients.

Updated 5:58 p.m.: Kaiser has submitted a statement in response to this article. Click here to read it.

Registered nurses will picket 21 Kaiser Permanente hospitals in California - including the medical center in Redwood City - on Wednesday, Dec. 19 to protest what they say is "persistently inadequate nurse staffing" in emergency care and other hospital areas, as well as patients being turned away from needed care, the California Nurses Association (CNA) and National Nurses United (NNU) announced Friday.

Picketing at all 21 hospitals will take place from 2 to 6 p.m. 

In a letter to incoming Kaiser CEO Bernard Tyson, dated Nov. 30, CNA Co-President Zenei Cortez, RN, said that the RNs are alarmed that Kaiser is “consistently and systematically failing to provide sufficient staff to take care of their patients.”

This concern, she wrote, “has been raised with executives locally and regionally in many formats.”

CNA, which represents 17,000 Kaiser RNs, says short-staffing has become a chronic problem in Kaiser emergency rooms, labor and delivery, general medical units, and other hospital areas.

In addition, the RNs charge, Kaiser is too often sending patients home from the hospital prematurely and expecting family members to care for patients who should still be in the hospital.  

“Kaiser has refused to provide the nursing staff needed to safely take care of patients in our hospitals,” said Katy Roemer, RN, Kaiser Oakland.  “We are seeing patients who used to be admitted into the hospital for care now being forced to stay in the Emergency Department for hours and hours.”
The RNs say they are calling on Kaiser to:

  • Immediately address short-staffing, including "staffing hospitals and clinics by patient need, not on arbitrary regional budget goals."
  • Admit all patients who need care. "No patient should have to wait, as many do now, in 23-hour 'observation' units before being appropriately admitted for in-patient care," they say.
  • Staff hospitals with permanently scheduled RNs "who are committed to their local communities, rather than the current over-reliance on temporary and travel RNs."

“Kaiser nurses in our hospital have verbalized, documented and reported over 500 episodes of unsafe staffing violations in the hospital in 2012,” said Leesa Evans, RN Kaiser Walnut Creek. “When RNs advocate for the time patients need for medical care, the response is often, 'we don’t have anybody else.' Unreliable staffing leads to poor-quality patient care that this profitable giant could easily remediate, but will not, as it remains more profitable to under-staff.” 

In response, Gay Westfall, senior vice-president of Kaiser Foundation Hospitals and Health Plan Northern California, said in a prepared statement, “The union leadership’s claims about Kaiser Permanente have little to do with facts, and are a tremendous disservice to the outstanding work being done each and every day by our nurses, physicians and staff on behalf of our members and patients."

The Pleasanton and Livermore locations do not appear on the list but the Fremont, Hayward and Walnut Creek locations are listed as participating.

Picketing will occur on Dec. 19, from 2-6 p.m., at the following locations:

San Francisco/Peninsula
San Francisco Medical Center, 2425 Geary Blvd.  
South San Francisco Medical Center, 1200 El Camino Real 
Redwood City Medical Center, 1150 Veterans Blvd.

Sacramento Area
Roseville Medical Center, 1600 Eureka Rd.
Sacramento Medical Center, 2025 Morse Ave.
South Sacramento Med Center, 6600 Bruceville Rd.  

East Bay
Antioch Medical Center, 4501 Sand Creek Rd.
Fremont Medical Center, 39400 Paseo Padre Parkway
Hayward Medical Center, 27400 Hesperian Blvd.
Oakland Medical Center, 280 W MacArthur Blvd.
Richmond Medical Center, 901 Nevin Ave.
Walnut Creek Medical Center, 1425 South Main St.  

North Bay/Solano County
Santa Rosa Medical Center, 401 Bicentennial Way
San Rafael Medical Center, 99 Montecillo Rd.
Vacaville Medical Center, 1 Quality Dr.
Vallejo Medical Center, 975 Sereno Dr.

South Bay
San Jose Medical Center, 250 Hospital Parkway
Santa Clara Medical Center, 700 Lawrence Expressway

Central Valley
Fresno Medical Center, 7300 North Fresno St.
Manteca Medical Center, 1777 W Yosemite Ave.
Modesto Medical Center, 4601 Dale Rd.


Lisbeth Allen December 10, 2012 at 07:14 PM
So you're complaining that it's dangerously understaffed and then you picket? Talk about unprofessional.
timothy December 10, 2012 at 08:03 PM
Kaiser does not like to actually FILL any OPEN positions because that would cost their balance sheet. They end up with marginal though sometimes very exceptional quality nurses who are hired through agencies. Those nurses and managers receive little to NO benefits including no sick, vacation, and health benefits! That is a sad yet growing trend and management will not address this charge. They don't feel obligated to explain their own shortcomings.Employees know this, and their agency nurses for sure know this. Do a story about this, it would open up another can of worms. So a one day strike and picket? Not sure the value of this, but it seems apparent that TOP (not middle) Kaiser management does not listen and possibly does not care. So much for their ads. Kaiser is also STUCK with dead-weight poor employees as well as POOR managers and their nurses look for quality leadership, yet are frustrated as a number of managers ignore legitimate concerns.Often they shuffle those poor quality employees around to other facilities because the union protects dead weight when there is GOOD quality talent available both within and with agencies, but Kaiser does not wish to address this. Kaiser senior management seems similar to a lot of government officials, only looking out for their own high pay and pension benefits.


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